What is the Challenge?
How do I edit my profile?
If you need to edit any of your journeys just click on the 'view journeys' button which you'll find under the journey totals of your profile.
How do I join a team?
How do I change my team?
How do I amend my team profile?
Information for Team Administrators can be found under 'more info' in the menu bar.
How do I find out who my team administrator is?
Can we keep an eye on our competitors?
1. Get your team administrator to log-in.
2. Get them to go the profile page of the team you want to 'watch'.
3. Just underneath the team name they'll see a 'Watch this team' button.
4. Click the button.
Now go back to your own team profile and you'll see a section showing the teams you are watching. You'll see how they are doing and how far ahead or behind them you are.
What counts as a "journey"?
Also, if you use more than one sustainable mode of travel on your way to/from work or out and about on business you can count each mode as a separate journey. For example: you walk 1 mile to the bus stop and then take a 10 mile bus ride to work. You can log a walking journey and a separate bus journey.
Working from home? - this counts too! Just select this option from the list of modes and enter the distance that you would have travelled.
Who can I contact for more information?
Technical queries - Sustrans Challenge Team - email@example.com
Travel advice - Getting About - firstname.lastname@example.org
It's too far for me to walk or cycle to work!
Does a short walk or cycle ride really make any difference?
I don't have a bike, but would like to get one that suits me.
What type of bike should I buy?
What do I need to wear for cycling?
Do I have to be part of a team to take part?
If the Challenge has already started. Can I still join?
How are the carbon, calorie and cost savings calculated?
Calorie savings are based on NHS figures for average walking and cycling activity. Cost calculations are based on AA data regarding the cost of running a car, and use approximate figures based on the average car.